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This page contains several frequently asked questions pertaining to Isidian® SQL Insight, purchasing, and support information. If you have additional needs or questions, please email support@isidian.com.
Isidian® SQL Insight FAQ
 What is different between the trial version and the full version?
Can I extend my evaluation?
How do I switch between using the Oracle Client and a TCP/IP Connection?
What is a Session?
How do I set a bookmark?
How do I debug a PL/SQL block?
How do I debug a Store Procedure or Function?
How do I get to the Statement Comparisons?
General Support FAQ
How do I report a bug?
How do I uninstall SQL Insight?
SQL Insight told me that an upgrade is available for download, what do I do?
What does the basic support include?
How do I renew my premiere support?
Where can I get training for SQL Insight?
Purchasing FAQ
How do I purchase SQL Insight?
Are there any discounts available when purchasing a large number of licenses?
Who is eligible for the Academic Pricing?
How do I use the coupon code I was given?
What is a Seat license?
Absolutely no functionality within the entire application has been limited during the trial evaluation period of 30 days. You will have full use of the product and all features during this time. After using the trial edition for 15 days, you will begin to see reminders that the application is nearing the end of the evaluation period whilst connecting to a database.
An additional 30 days may be requested for extended evaluation by completing the the Evaluation Extension form.
When you run SQL Insight for the first time, you will be prompted to use either the Oracle Client configuration, or connect directly using TCP/IP connections, bypassing the need for the Oracle Client to be installed on the local machine. If you desire to change this setting at a later time, you may do so within the "Session Options". To get to the Session Options, open the application, locate the Edit menu from the main menu on the top of the window, and select the menu item "Editor Options". The options wizard will appear. On the left hand side of the options wizard, you will notice many areas that may be configured. Locate and select the Session Options from this list to modify how your database connections will be made.
The window containing the SQL Editor, the Query Results, and the other miscellaneous tabs displayed with the Query Results is known as the Session Window. As Isidian® SQL Insight is a Multiple Document Interface (MDI), you may have several of these windows open at once. Each Session Window belongs to one single database connection. Therefore, if you have 2 database connections open, you will have 2 Session Windows, one for each connection. The caption of the window will display the login connection description for that Session.
Within a SQL Editor, a bookmark may be set using the keyboard shortcut Ctrl+Shift+#, where # is the bookmark number you wish to set (0 through 9). To move the editing cursor back to a previously set bookmark, you may use the keyboard shortcut Ctrl+#, where # is the bookmark number you wish to go to (0 through 9). Bookmarks may also be set or retrieved using the right-click menu within the SQL Editor or from the Edit main menu.
First and foremost, you must be using the Professional Edition of Isidian SQL Insight. The PL/SQL debugger is integrated into the SQL Editor, meaning that no additional windows or interfaces are necessary for debugging PL/SQL.
To debug an anonymous block that you have created, use the option "Step Into" or "Step Over" from the Run main menu instead of using the option "Execute Statement" or "Execute All as Statement". This will automatically start the debugger for the code you are developing and stop on the first line of execution.
Another method, as the PL/SQL Debugger is integrated into the SQL Editor, is to simply place a breakpoint on any desired line within your pl/sql block, using the option "Toggle Breakpoint" from the Run main menu. With a breakpoint in place, execute the pl/sql block normally using the option "Execute Statement" or "Execute All as Statement". The execution will pause directly on the line that contains the breakpoint, allowing you to debug from that point.
Using the same strategy as above for "How do I debug a PL/SQL block", you will want to use the option "Step Into" option from the Run main menu when the debugger is stopped on the line containing the stored procedure or function.
The Statement Comparisons feature may be invoked from the File main menu, under "New...", as the option "New Statement Comparisons". When the Statement Comparisons window appears, it will be completely empty.
To add statements to the Comparisons window, you have several options.
From the primary SQL Editor, you may right-click or go to the Edit main menu and view the option "Send Current Statement To..." or "Send All as Statement To...". Any Statement Comparisons Windows available will appear in the list. Selecting the Statement Comparisons window will send the desired statement to the Comparisons window.
From any other SQL Viewer/Editor, the History List, Pin List, Script Viewer, or Statement Listing, you may right-click and view the option "Send Statement To...". Selecting the Statement Comparisons window will send the currently focused or selected statement to the Comparisons window.
Once you have all desired statements within the Statement Comparisons list, you may perform the comparisons by clicking the "refresh" icon (pressing F5) on the listing, or by right-clicking and selecting the option "Execute Comparisons".
If you identify a bug, discrepancy, or questionable area within the application, please use our Log an Incedent form to notify us of the possible problem.
After Isidian SQL Insight is installed onto a machine, it may be uninstalled through the Window's Control Panel's "Add or Remove Programs".
To upgrade your version of Isidian SQL Insight to the most current available version, press OK when prompted to download the new version. Your default internet browser will load and take you directly to an upgrade page and immediately begin the download of the upgrade installation wizard. Once the download has completed, please close all running instances of SQL Insight, and locate and run the upgrade installation wizard.
The basic support package, included for the first year with the purchase of Isidian SQL Insight, allows for unlimited calls to our corporate office and email requests to support@isidian.com, free upgrades, and much more. Additional information may be found by viewing the specifications for Premiere Support.
When your Premiere Support Contract is nearing termination, a sales representative will contact you with further information on how to renew your contract. If you have not heard from a representative, please call our corporate office or email sales@isidian.com.
Training is available directly from Isidian Technologies or through various third-party training companies. To schedule a training session or request more information, please contact a sales representative or email training@isidian.com.
Isidian SQL Insight may be purchased directly through our web site via the third-party secure vendor Share*It. You may view all options, prices, and continue your purchase by going to Shop Online. Additionally, you may always contact a sales representative for additional options such as invoice payments.
Yes, there are. Full details on bulk discounting practices, competitive discounts, coupons, and other purcashing options may be found within the document Purchasing Information. A sales representative will also be able to answer all questions pertaining to licensing discounts.
Please click here to view all Academic eligibility requirements.
When you "Check Out" from our online payment process, after filling your shopping cart with whatever is desired, a place will be available for entering in your coupon code. Entering this coupon code in at that time will update the total cost of the selected products.
Isidian SQL Insight is sold as a Seat license, meaning that it is tied to machine, not a person using the machine. Multiple users may use the license installed onto a machine, but a single user may not install SQL Insight on multiple machines without additional purchases.
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