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Customer Service

Product information and evaluation downloads may be obtained on this web site.

Sales / Presales Support
For help with an order placement, please contact a sales representative. The status of your order may be checked by contacting us or emailing sales@isidian.com.
When checking the status of an order, please include your order number or purchaser's name and address information.

Registration / License Management
Registration of your product may be performed using our registration form after a completed sale. Additional details and instructions may be found in the Sales / Product Registration Process overview.
For license management support, please email license@isidian.com with your order number and organization name as supplied to you during product purchase.

Technical Support
Technical support is available by emailing support@isidian.com, logging an incident / discrepancy for the product below, or using the options provided in your Premier Support Solution.

Log an incident for:
   Isidian SQL Insight

Isidian will strive to provide answers and resolutions within a reasonable amount of time. You will be informed by Isidian when to expect a resolution if the nature of the concern or incident prevents Isidian from providing a resolution within a certain timeframe.


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